Client Instruction – Essay Research Paper
Overview of Work
You are required to write a 1-page essay research paper on the topic: “The Role of Technology in Customer Service Enhancement.” The paper should analyze how digital tools such as chatbots, AI-driven analytics, CRM systems, and self-service platforms improve customer experience, satisfaction, and business efficiency. Discuss both the benefits (e.g., speed, personalization, accessibility) and challenges (e.g., data privacy, loss of human touch, cost of implementation). Support the arguments with credible evidence.
Formatting & Style
Follow APA 7th edition guidelines for formatting, in-text citations, and references.
Include a title page in APA style.
Double-spaced, Times New Roman, 12pt font.
Minimum of 3–4 credible references (peer-reviewed journals, books, or reputable sources in business and technology).
Quality Requirements
Grammar & Spelling: Must be professional and error-free.
Paraphrasing: Ensure originality and avoid direct copy-paste.
Plagiarism: Work must be 100% original with proper citations.
Clarity & Flow: Present ideas logically with smooth transitions.
Deadline
The completed essay must be delivered within 24 hours after the task is awarded.